Royal United Company

Royal United Company: A Comprehensive Overview

1. Company Overview

Founding Date and Background

Royal United Mortgage, LLC, often referred to as Royal United, was founded on January 17, 2008. The company was established with the mission to enrich the lives of its clients by providing exceptional mortgage services and education. The founders aimed to create a customer-centric organization focused on honesty, education, and results.

Parent Company/Owership Structure

Royal United Mortgage operates as an independent entity and is structured as a Limited Liability Company (LLC). It is not a subsidiary of a larger financial institution, allowing it to maintain a unique approach to customer service and loan offerings.

Headquarters Location

The company is headquartered in Indianapolis, Indiana, at 7999 Knue Rd, Suite 300, Indianapolis, IN 46250-1991. This central location enables it to serve clients across the United States effectively.

Global Business Scope

While Royal United Mortgage primarily operates within the United States, its services are available in numerous states, making it a national player in the mortgage lending industry. The company focuses on providing tailored mortgage solutions to homeowners and potential buyers across the country.

Main Regulatory Bodies

Royal United Mortgage is subject to regulation by several key bodies, including the Consumer Financial Protection Bureau (CFPB) and the Nationwide Multistate Licensing System (NMLS). These regulatory frameworks ensure that the company adheres to industry standards and consumer protection laws.

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2. Company History and Development

Key Milestones

Since its inception, Royal United Mortgage has achieved several significant milestones. Notably, it has consistently maintained a high customer satisfaction rating, with a 4.9 out of 5 stars based on thousands of customer reviews. The company has also been accredited by the Better Business Bureau (BBB) since October 10, 2008, and holds an A+ rating.

Business Expansion Journey

Royal United has experienced steady growth since its founding, expanding its product offerings and customer base. The company has developed a robust online presence and user-friendly platforms that facilitate the mortgage application process.

Customer Base Growth

Over the years, Royal United Mortgage has served tens of thousands of clients, focusing on first-time homebuyers, those looking to refinance, and individuals seeking investment properties. The company has cultivated a loyal customer base, with a reported 98% of clients recommending its services.

Platform Development History

The company has invested in technology to streamline the mortgage application process. Its in-house underwriting and processing teams enable faster loan processing times, typically within 2 to 3 weeks, which is a significant advantage in the competitive mortgage market.

Important Awards or Recognitions Received

Royal United Mortgage has received various accolades for its customer service and business practices. It has been recognized as a top lender for customer satisfaction in home lending, reflecting its commitment to providing a positive experience for clients.

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3. Trading Services Offered

Forex Trading Options

While Royal United Mortgage does not offer forex trading services, it focuses on mortgage lending and related financial products. The company specializes in home purchase loans, refinancing, and home equity loans.

Stock Trading Options

Royal United Mortgage does not provide stock trading options, as its primary focus is on mortgage lending rather than stock market investments.

CFD Trading Products

The company does not engage in Contract for Difference (CFD) trading. Its services are centered around traditional mortgage products and home financing solutions.

Other Financial Instruments

Royal United Mortgage offers various financial products related to home financing, including:

• Home Purchase Loans: Tailored mortgage options for first-time buyers and those relocating.
• Refinancing: Solutions for homeowners looking to refinance their existing mortgages.
• Home Equity Loans: Options for homeowners to leverage their equity for cash.

Special Services or Unique Advantages

Royal United Mortgage stands out for its personalized approach to lending. Each client is assigned a dedicated loan advisor who guides them through the mortgage process, ensuring that their unique financial goals are understood and met. The company also emphasizes education, providing clients with the knowledge necessary to make informed decisions about their mortgage options.

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4. Regulatory and Legal Background

Detailed Regulatory Information

Royal United Mortgage operates under the regulations set forth by various bodies, including:

• Consumer Financial Protection Bureau (CFPB)
• Nationwide Multistate Licensing System (NMLS)
• Federal Housing Administration (FHA)
• Department of Veterans Affairs (VA)

These regulatory agencies oversee the company's compliance with consumer protection laws and mortgage lending standards.

Legal Entity Structure by Region

As a national mortgage lender, Royal United Mortgage is licensed to operate in multiple states across the U.S. The company adheres to state-specific regulations and licensing requirements, ensuring compliance in each jurisdiction where it operates.

Client Fund Protection Measures

Royal United Mortgage employs several measures to protect client funds, including secure processing systems and compliance with federal and state regulations governing client fund handling.

Countries/Regions Served

The company primarily serves clients in the United States, with a focus on providing mortgage solutions across various states, including but not limited to Indiana, California, Texas, and Florida.

Compliance History

Royal United Mortgage maintains a strong compliance record, having addressed customer complaints promptly and effectively. The company has closed 85 complaints in the last three years, demonstrating its commitment to customer satisfaction and regulatory compliance.

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5. Competitive Landscape

3-5 Main Competitors

Royal United Mortgage faces competition from several key players in the mortgage lending industry, including:

• Quicken Loans: Known for its online mortgage services and customer-centric approach.
• Wells Fargo: A major national bank offering a wide range of mortgage products.
• LoanDepot: An online lender that provides a variety of loan options and refinancing services.
• Better.com: A digital mortgage lender focusing on simplifying the home loan process.

Positioning in the Industry

Royal United Mortgage positions itself as a customer-focused lender that prioritizes education and personalized service. Its commitment to fast processing times and dedicated loan advisors distinguishes it from many competitors.

Market Differentiation Factors

Royal United Mortgage's primary differentiators include:

• Personalized Service: Each client works with a dedicated loan advisor, ensuring tailored support throughout the mortgage process.
• Fast Processing Times: The companys in-house underwriting and processing teams enable quicker loan approvals compared to many traditional lenders.
• High Customer Satisfaction: Consistently high ratings and positive reviews reflect the company's commitment to customer service and satisfaction.

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In conclusion, Royal United Mortgage stands out in the mortgage lending industry due to its customer-centric approach, fast processing times, and commitment to educating clients. With a solid foundation and a focus on personalized service, the company continues to grow and adapt to the needs of its clients. For more information about their services and offerings, learn more.