i SECURITIES

Is i SECURITIES safe and legit？ Full review

i SECURITIES is a Japan-based broker established in 2018 and regulated by the Financial Services Agency (FSA), with a safety level of Level 1. It serves customers in English and focuses on the Japanese market, offering live support, though it has recorded one regulatory disclosure, including negative disclosures from regulators and an administrative action in 2022. The broker also notes that customer support response times may be lengthy. Its influence is concentrated in Japan, where it holds an overall rating of D with an average influence index of 4.52.

Basic Information

Regulatory Compliance and Security

i SECURITIES is regulated by the Financial Services Agency of Japan, and its regulatory status is listed as Regulated with a safety level of Level 1. The registration is held under registration number 関東財務局長（金商）第236号 issued to Ai Securities Co., Ltd. One regulatory disclosure was recorded in 2022.

The 2022 disclosure concerned a business adjustment order. The regulator found that the company conducted an unregistered investment management business and carried out business operations that posed problems in terms of investor protection, including inadequate product examination, insufficient monitoring of invested assets, and a failure to provide investors with timely and appropriate information. The company was ordered to analyze the cause of the matter, formulate and steadily implement recurrence-prevention measures, clarify where responsibility lay for the conduct, and appropriately explain the details of the administrative disposition to customers.

Customer Service

Customer service is available in 6 languages and covers 1 service region, Japan. Inquiries can be made by phone or through social and messaging channels, and most users can expect a response; however, response times may be lengthy.

⚠️ Note: Most inquiries receive a response, but the waiting time is relatively long.

Influence

i SECURITIES holds an influence rating of D, with its influence mainly distributed in Japan and an average influence index of 4.52.