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M+Online foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://registration.mplusonline.com/register, about the company's legal and temporary regulatory information, the company's address No. 1, 3 & 5, Jalan PPM 9, Plaza Pandan Malim, (Business Park), Balai Panjang 75250 Melaka.

M+Online Forex Broker

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M+Online

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Aspect Information Company Name M+Online Registered Country/Area Malaysia Founded Year 2019 Regulation Unregualted Products & Services MY Stocks,US Stocks,HK Stocks Fees Commissions:0.05% for MY Stocks,0.1% for US and HK Stocks Trading Platform M+Global Trading Platform Customer Support Phone:1300 22 1233,Email:support@mplusonline.com.my Educational Resources Media(News),FAQs Overview of M+Online M+Online, established in 2019 and based in Malaysia, is an unregulated financial service provider specializing in stock trading across Malaysian (MY), United States (US), and Hong Kong (HK) markets. They offer competitive fees, charging 0.05% for MY stocks and 0.1% for US and HK stocks, through their M+Global Trading Platform. The company supports its clients with a various customer service setup available via phone at 1300 22 1233 and email at support@mplusonline.com.my. Additionally, M+Online provides educational resources, including media news and FAQ section, to assist both novice and experienced investors in making informed trading decisions. Regulation Status M+Online, a financial services provider based in Malaysia, operates as an unregulated entity, meaning it does not fall under the supervision of any official regulatory body. This status may impact the level of oversight and consumer protection typically afforded by regulatory frameworks, potentially increasing the risk for clients. Pros and Cons Pros Cons New Trading Platform Unregulated Low Fees Limited Trading Options Accessible Educational Resources Short History Limited Customer Support Pros: M+Online offers a new trading platform, the M+Global Trading Platform, which may provide modern and user-friendly features to enhance the trading experience. They also offer competitively low fees, charging only 0.05% for Malaysian stocks and 0.1% for US and Hong Kong stocks, which is attractive for traders looking to minimize trading costs. Additionally, the company provides accessible educational resources, including media news and FAQs, that help both new and seasoned investors stay informed and make educated trading decisions. Cons: As an unregulated financial service provider, M+Online lacks oversight from financial regulatory authorities, which could pose increased risks for investors concerning transparency and fund safety. The platform's focus on only three markets (MY, US, HK stocks) may offer limited trading options compared to other platforms that provide a broader range of international markets and investment products. Furthermore, being founded in 2019, M+Online has a relatively short history, which will not instill the same level of trust and proven track record as more established competitors. Lastly, while customer support is available, it will be considered limited as it only includes phone and email contact, lacking more immediate or personalized support options like live chat or 24/7 service. Products & Services M+Online offers a diverse range of trading products across multiple stock markets: MY Stocks (Malaysia): This includes not only stocks but also ETFs (Exchange Traded Funds), REITs (Real Estate Investment Trusts), and ETBS (Exchange Traded Bonds and Sukuk), providing a broad spectrum of investment options within the Malaysian market. US Stocks: Investors can trade in a variety of U.S. stocks and ETFs. Additionally, M+Online supports pre-market and post-market trading, allowing investors to trade outside of standard trading hours, thus providing flexibility in trading strategies and opportunities to react to news events more swiftly. HK Stocks (Hong Kong): The offerings include stocks, ETFs, Warrants, and CBBCs (Callable Bull/Bear Contracts). This array allows traders to engage in a wider range of investment vehicles, offering opportunities for both straightforward investments and more sophisticated trading strategies involving derivatives. How To Open An Account? Opening an account with M+Online can be a straightforward process. Heres how you can get started in four easy steps: Visit the Website: Go to M+Onlines official website and navigate to the account registration or sign-up page. This is typically accessible via a prominent “Open Account”button on the home page. Complete the Application Form: Fill out the online application form with your personal, financial, and investment experience details. You will likely need to provide identification and residency verification documents, such as a passport or a utility bill, to comply with Know Your Customer (KYC) regulations. Verification Process: Submit the application along with the required documents. M+Online will then verify your information. This process may take a few days, during which the firm may reach out for additional information or clarification. Fund Your Account: Once your account is approved and set up, you will need to fund it to start trading. Follow the instructions on the platform to transfer funds into your new trading account. Once the funds are deposited, you can begin trading stocks, ETFs, and other securities offered by M+Online. Fees M+Online provides a competitive commission structure across various markets to accommodate the needs of diverse traders. For the Malaysian market, the commission rate is notably low at 0.05% of the trade value, with a minimum charge of RM8.00 per transaction. In the US and Hong Kong markets, the commission rates are identical, set at 0.10% of the trade value. The minimum transaction charges are set to US$3.00 and HK$18.00 for the US and HK markets, respectively. For traders interested in leveraging their investments, M+Online offers margin trading with an annual interest rate of 8% for both US and HK stocks. This margin rate allows traders to borrow money to purchase stocks, effectively increasing their purchasing power on the platform. Trading Platform M+ Global, offered by Malacca Securities Sdn Bhd, is a large online trading platform that enables easily access to the Malaysian (MY), United States (US), and Hong Kong (HK) stock markets. As a leading homegrown trading app in Malaysia, M+ Global aims to redefine the trading experience with its user-friendly interface and robust functionality. The platform is available on multiple operating systems including Windows, macOS, iOS, Google Android, and Huawei devices, ensuring that traders can manage their investments conveniently from anywhere at any time. Customer Support M+ Global provides robust customer support to ensure a smooth trading experience for its clients. Support services are accessible via multiple channels including a dedicated phone line at 1300 22 1233, available from Monday at 8:30 am to Saturday at 5:00 am, and an email address at support@mplusonline.com.my for queries and assistance. Additionally, M+ Global offers a live chat feature during the same hours as the phone service for real-time support. The headquarters is located at No. 1, Jalan PPM 9, Plaza Pandan Malim, Balai Panjang, 75250 Melaka, where clients can visit for in-person assistance. Educational Resources M+ Global provides a range of educational resources aimed at enhancing the knowledge and trading proficiency of its clients. These resources include frequently updated market news, in-depth research reports, and a various guidance section featuring FAQs. This suite of materials is designed to inform and educate both novice and experienced investors about the latest market trends, investment strategies, and the fundamentals of trading. Additionally, the integration of M+ Online with the M+ Global platform is highlighted in their announcements, further enriching the educational content by providing a unified access point for global trading insights and updates. Conclusion M+ Global, powered by Malacca Securities Sdn Bhd, serves as a dynamic and integrated online trading platform that connects Malaysian investors with major global stock exchanges such as HKEX and NASDAQ. By offering direct access to international markets along with competitive rates, M+ Global facilitates a convenient trading environment. With the added benefit of educational resources like market news and research reports, the platform ensures that investors are well-informed and equipped to navigate the complexities of global stock trading efficiently. FAQs Question: How can I access M+ Global? Answer: You can access M+ Global by downloading their app available on Windows, macOS, iOS, Google Android, and Huawei devices, or by visiting their website. Question: What types of stocks can I trade on M+ Global? Answer: On M+ Global, you can trade stocks listed on the Malaysian stock exchange, the Hong Kong Stock Exchange (HKEX), and the US NASDAQ, including ETFs, warrants, and other securities. Question: Are there any educational resources available on M+ Global? Answer: Yes, M+ Global offers a variety of educational resources including market news, research reports, and a guidance section with FAQs to help investors make informed decisions. Question: How can I contact customer support for M+ Global? Answer: You can contact M+ Global customer support via their phone number 1300 22 1233, email at support@mplusonline.com.my, or through live chat available on their platform.
How to login to M+Online?

M+Online Similar Brokers

Latest Reviews

Pros
Offers access to various financial instruments, including forex, CFDs, commodities, and indices.
Provides a trading platform that is familiar to many traders, although it is not MT4 or MT5.
Possesses a long history since its establishment in 1963, which may appeal to some investors.
Cons
Unregulated, raising concerns about the safety of client funds and the legitimacy of its operations.
High minimum deposit requirements compared to many other brokers, which may deter new traders.
Negative reviews and warnings from regulatory bodies indicate potential issues with trustworthiness and customer service.

Basic Information

Registered Region
Malaysia
Operating Period
--
Company Name
Malacca Securities Sdn Bhd
Abbreviation
M+Online
Company employee
--
Customer Service Email Address
support@mplusonline.com.my
Contact Number
+601300221233
Company Address
No. 1, 3 & 5, Jalan PPM 9, Plaza Pandan Malim, (Business Park), Balai Panjang 75250 Melaka
How to login to M+Online?
M Online Complete Account Guide: Registration, Account Opening, and Login Processes Part One: Account Registration Process How to Register a M Online Account Registering for an M Online account is the first step toward accessing a powerful trading platform. Follow these detailed steps to ensure a successful registration: Steps to Register: Accessing the Registration Page: Visit the M Online website or download the M Online app from your device's app store. Click on the “Open an Account” or “Register” button prominently displayed on the homepage. Filling in Required Information: Enter your mobile number and email address. Ensure that these are active, as they will be used for verification. Complete the personal details form, including your name, date of birth, and PAN (Permanent Account Number). Email/Phone Verification: After submitting your information, you will receive an OTP (One-Time Password) on your mobile number. Enter this OTP to verify your phone number. Similarly, check your email for a verification link and click on it to confirm your email address. Identity Verification (if required): Depending on your region and the information provided, you may need to upload documents for identity verification. Common documents include a PAN card, Aadhaar card, or a government-issued ID. Follow the prompts to upload the required documents. Registration Confirmation: Once your information is verified, you will receive a confirmation message via email or SMS, indicating that your registration is complete. You will also receive details for your login credentials. Common Registration Issues and Solutions: Verification Delays: If you do not receive an OTP, ensure that your phone is not on silent mode. Request a new OTP if needed. Document Upload Failures: Ensure your documents are in the correct format (JPEG, PNG, PDF) and under the size limit specified. Regional Differences: Some regions may require additional documentation or have specific regulations. Check the M Online website for regional guidelines. Part Two: Account Opening Process M Online Account Opening Detailed Guide After registering, the next step is to open your M Online account, which allows you to trade and manage your investments effectively. Differences Between Registration and Account Opening: While registration creates your account on the M Online platform, account opening involves setting up the trading functionalities and linking your financial accounts. Preparation Work Before Account Opening: Before you proceed with the account opening, ensure you have the following documents ready: PAN card Aadhaar card or any other address proof Bank account details (including a cancelled cheque) Income proof (if applicable for trading in derivatives) Detailed Account Opening Steps: Selecting Account Type: Log into your M Online account using your registered credentials. Choose the type of account you wish to open (e.g., trading account, demat account). M Online offers various plans, including a zero brokerage plan. Submitting Required Documents: Upload the necessary documents as prompted during the account setup process. Ensure all documents are clear and legible. Account Review Process: After submitting your documents, the M Online team will review them. This process typically takes 1-3 business days. You may receive requests for additional information during this period. Account Activation: Once your account is approved, you will receive an email confirmation with your account number and further instructions. Initial Setup: Log in to your account for the first time using the credentials provided. Set up your preferences, including security settings and payment methods. Frequently Asked Questions about Account Opening: How long does the account opening process take? Typically, it takes 1-3 business days, depending on the verification speed. Can I open multiple accounts? Yes, M Online allows you to open multiple accounts under the same login. Next Steps After Opening an Account: Familiarize yourself with the M Online trading platform. Explore educational resources and tools available to enhance your trading experience. Part Three: Login Guide M Online Login Process Explained Once your account is opened, logging in is straightforward. Heres how to access your M Online account: Basic Web Login Process: Access the Login Page: Navigate to the M Online website and click on the “Login” button at the top right corner. Enter Credentials: Input your registered mobile number or client code and password. Two-Factor Authentication (if enabled): If you have set up two-factor authentication, enter the OTP sent to your mobile device. Click on Login: After entering all required information, click the “Login” button to access your account. Dashboard Overview: Once logged in, you will be directed to your trading dashboard where you can view your portfolio and market information. Mobile App Login Process: Open the M Online app on your device. Tap on the “Login” option and enter your credentials as described in the web login process. Other Login Methods: Third-Party Login: If M Online allows social media or email account logins, follow the prompts for those options. Common Login Issues and Solutions: Forgotten Password: Click on “Forgot Password?” and follow the prompts to reset your password via email or SMS. Account Lockout: If your account is locked due to multiple failed login attempts, contact customer support for assistance. Technical Issues: Ensure your internet connection is stable and try clearing your browser cache. If using the app, ensure it is updated to the latest version. Overview of Features After Login: After logging in, you can access trading tools, manage your portfolio, and utilize various market analysis features. Explore educational resources to enhance your trading knowledge. Additional Sections Account Security Recommendations: Enable two-factor authentication for added security. Regularly update your password and avoid using easily guessed passwords. Best Practices for Account Management: Monitor your investments regularly and stay informed about market trends. Use the tools provided by M Online to analyze your trading performance. How to Get Technical Support: For any issues or inquiries, contact M Onlines customer support via their website or app. They often provide live chat options and a dedicated help center for user assistance. By following these comprehensive steps and guidelines, you can successfully navigate the M Online registration, account opening, and login processes, ensuring a smooth start to your trading journey.

M Online Forex Broker - Complete Information Guide

1. Broker Overview

M Online, officially known as Malacca Securities Sdn Bhd, was established in 1963 and has its headquarters located at No. 1, 3 & 5, Jalan PPM 9, Plaza Pandan Malim, Balai Panjang, 75250 Melaka, Malaysia. As a private entity, M Online operates primarily in the Malaysian market, catering to a diverse clientele that includes both retail and institutional investors.

Over the decades, M Online has evolved significantly, marking important milestones in its journey. The firm initially focused on traditional brokerage services and has gradually embraced digital transformation to enhance its service offerings. The launch of its online trading platform in 2012 represents a significant step towards modernizing its operations and improving accessibility for clients.

M Online operates under a business model that emphasizes retail forex trading and investment services, providing clients with access to a wide range of financial instruments. The firm is committed to offering competitive trading conditions and a user-friendly trading experience, making it a notable player in the Malaysian financial services sector.

2. Regulation and Compliance Information

M Online operates as an unregulated broker, which means it does not fall under the supervision of any official regulatory body. This lack of regulation raises concerns regarding investor protection and the oversight of trading practices.

Currently, M Online does not possess valid regulatory licenses, which may impact the level of consumer protection typically afforded by regulatory frameworks. The absence of a regulatory framework can increase the risk for clients, as there are no guarantees regarding the safety of funds or the integrity of trading practices.

The firm follows basic compliance measures, including Know Your Customer (KYC) and Anti-Money Laundering (AML) protocols, to ensure that it verifies the identities of its clients and prevents illicit activities. However, the lack of regulatory oversight means that these measures may not be as robust as those enforced by regulated brokers.

3. Trading Products and Services

M Online offers a diverse range of trading products, focusing on the following categories:

  • Forex Trading: The platform provides access to a variety of forex currency pairs, allowing traders to engage in the global currency market. The specific number of forex pairs available is not detailed in the current information.

  • Contracts for Difference (CFDs): Clients can trade CFDs on various underlying assets, including indices, commodities, and stocks. This feature provides traders with the ability to speculate on price movements without owning the underlying asset.

  • Commodities and Indices: The broker offers trading in key commodities and market indices, enabling clients to diversify their trading portfolios.

The firm does not specify the frequency of product updates or the introduction of new trading instruments, which may limit traders seeking a broader range of investment options.

M Online primarily serves retail clients, but it also offers services for institutional investors, aiming to provide a comprehensive trading environment for a diverse clientele.

4. Trading Platform and Technology

M Online does not support the widely recognized MetaTrader 4 or MetaTrader 5 platforms, which may limit its appeal to traders accustomed to these tools. Instead, the firm has developed its proprietary trading platform, designed to provide a user-friendly interface and essential trading functionalities.

The trading platform is accessible via web browsers, allowing clients to trade conveniently from various devices. Additionally, M Online offers a mobile application compatible with iOS and Android, enabling traders to manage their investments on the go.

The execution mode is not clearly defined in the available information, but it is essential for traders to understand the type of execution model employed by the broker, whether it be ECN, STP, or Market Making.

The brokers server infrastructure is located in Malaysia, which may affect trade execution speed and reliability for international traders. There is no mention of API integration or support for automated trading, which could be a limitation for algorithmic traders.

5. Account Types and Trading Conditions

M Online offers a variety of account types, but the specific details regarding standard account conditions are limited. Here are some key points:

  • Standard Account Conditions: The minimum deposit requirement and spreads are not explicitly stated in the available information, which could be a drawback for potential clients.

  • Advanced Account Types: There is no mention of VIP or professional accounts, which may limit options for high-volume traders.

  • Special Accounts: The availability of Islamic accounts or corporate accounts is not detailed, which is important for clients seeking specific account types.

  • Demo Account Policy: The information does not specify the availability of demo accounts for traders to practice before committing real funds.

  • Leverage Ratios: The leverage offered by M Online varies depending on the product, but specific ratios are not provided.

  • Minimum Trade Size: The minimum trade size and overnight fees are also not detailed, which are critical factors for traders.

6. Fund Management

M Online supports various deposit methods, including bank transfers and credit cards. However, specific details regarding the minimum deposit requirements for different account types are not provided.

  • Deposit Processing Time: The information indicates that deposits are generally processed quickly, but exact timelines are not specified.

  • Deposit Fees: There is no mention of deposit fees, which can impact the overall trading costs for clients.

  • Withdrawal Methods and Restrictions: The broker provides withdrawal options, but details regarding processing times and any associated fees are not available.

  • Withdrawal Processing Time: Clients may expect withdrawals to be processed within a reasonable timeframe, but specifics are not provided.

7. Customer Support and Educational Resources

M Online offers customer support through various channels, including phone and email. However, the lack of a live chat option may limit immediate assistance for clients.

  • Service Hours and Time Zone Coverage: The support hours are not specified, which could impact clients in different time zones.

  • Multilingual Support: The languages supported by the customer service team are not detailed, which could be a concern for non-Malay speakers.

  • Educational Resources: M Online provides limited educational resources, such as market analysis and FAQs, but the depth and breadth of these materials are not specified.

  • Trading Tools: The availability of trading tools, such as calculators and market calendars, is not mentioned, which could enhance the trading experience for clients.

8. Regional Coverage and Restrictions

M Online primarily serves clients in Malaysia, providing access to the local stock market and other international markets.

  • Major Service Markets: The broker focuses on the Malaysian market, with limited information available regarding its reach in other regions.

  • Regional Offices: The main office is located in Melaka, Malaysia, with no mention of additional regional offices.

  • Countries/Regions Not Accepted: Specific countries or regions from which clients are not accepted are not detailed, which is crucial for potential clients to understand.

  • Special Restrictions: There are no specific restrictions highlighted in the available information, but the unregulated status may pose risks for clients in certain jurisdictions.

In conclusion, M Online broker offers a variety of trading products and services primarily focused on the Malaysian market. However, the lack of regulation, detailed account conditions, and robust customer support may raise concerns for potential clients. Investors should carefully consider these factors before engaging with M Online for their trading activities.

Latest Reviews

Graciela

Graciela

Colombia

Hello good evening, my name is Graciela and I have come to expose my case, from the M+Online platform which has scammed me out of my money, to begin with I need to say that the customer service attended me, an agent named Jhonny who was very kind at the beginning and then the service was terrible, at the beginning he told me to register on the platform and I did so, and also to sign a digital document that was supposedly a "guarantee for my account", I verified through email, and after that he lost me that to start trading in the market I had to make a deposit, so he went and sent $1507, I go to my account to wait for the cash to be made and that moment never came, I wrote to Mr. Jhonny and what he does is leave me on sight, and there is no solution, for both days I have done it and I have not received any response of any kind, besides, there is not a single peso of money in my account, I demand for please justice

Exposure

2022-08-08

M+Online Forex Broker has an overall rating of 1.53, Regulatory Index 0.00, License Index 0.00, Business Index 7.17, Software Index 4.00 Risk Control Index 0.00.