Open the official website of ALTERA at http://hkalt.com/zh-hans/open-account/, click on the “Login” button to start registration and fill in personal information and identity verification, ALTERA to choose the type of account and set the currency of the account, as well as to create a password, agree to the terms and conditions of the completion of the submission. Once your account has been approved, you can make a deposit to activate your account and then download the ALTERA app or MetaTrader 4/5.
Creating an account on Altera is the first step to accessing its services. The registration process is straightforward and involves several steps to ensure your information is secure and verified.
Issue: Not receiving a verification email.
Solution: Check your spam folder or ensure that the email address entered is correct. You can also request a new verification email.
Issue: Unable to complete identity verification.
Solution: Ensure that the documents provided are clear and meet the requirements stated on the site. Contact customer support if issues persist.
After completing the registration process, the next step is to open your Altera account. This process may differ slightly from registration, focusing more on the specific services you want to access.
Q: How long does the account opening process take?
A: Typically, it can take anywhere from a few hours to several business days, depending on the completeness of your documentation and the volume of applications being processed.
Q: What should I do if my account is not activated?
A: Contact Altera's customer support for assistance. They can provide updates on your application status.
Once your account is set up, logging in to your Altera account is essential for accessing its features and services.
Forgotten Password:
Click on the "Forgot Password?" link on the login page. Follow the instructions to reset your password via email.
Account Lockout:
If your account is locked due to multiple failed login attempts, contact customer support for assistance in unlocking it.
Technical Issues:
Ensure that your internet connection is stable and that you are using an updated browser. Clear your browser's cache if login issues persist.
First-Time Login Instructions:
If this is your first time logging in, follow any additional instructions provided by Altera, such as setting up security questions.
This guide provides a comprehensive overview of the processes for registering, opening, and logging into your Altera account. By following these steps and recommendations, you can navigate the platform confidently and securely.
Secure broker login: access capital markets global via the app. Secure login/password.