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Cap House Forex Broker provides real users with 2 positive reviews, * neutral reviews and 4 exposure review!

Cap House Broker Review

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Cap House Review 6

Latest All(6) Positive(2) Exposure(4)
Exposure
The team of Trần Quang Minh and Caphouse, CG Tiến Đạt

This platform is a complete scam. I originally invested a principal of 20k, and the total investment rose to over 90k, but I haven't received any money from withdrawals for a month. When calling customer support, they just pass the responsibility around and then block my account on Telegram and Zalo. I hope everyone will thoroughly research before investing to avoid losing money.

Tuankhangtrade
2024-07-11
Exposure
Please help me and stay away from Caphouse.

Currently, my account has a total balance of over $90k, with a negative status of $20k, and I am still trading some commodity stocks. The available withdrawal amount is over $20k, but when I tried to withdraw, it didn't come through after a week. When I contacted the support specialist, they gave evasive answers to delay time. I directly messaged the community group leader on Zalo, Tran Quang Minh, but did not receive any response and was kicked out of the group. This has made me realize that this platform is a scam. I have saved all relevant information and images, and I hope everyone can help me and please stay away from Caphouse to avoid losing money like I did.

Tuankhangtrade
2024-07-10
Positive
Exemplary Live Chat Assistance at Cap House: A New Member's Positive Experience

I'm a new member at Cap House. Today I encountered a problem with my trading live account. So, I connected to live chat and connected with Erasmia. She made service for me very respectfully and best. Accordingly, I am happy with your live chat service. Thank you guys :)

HJBNM
2024-07-04
Positive
5-Year Trader Endorses: Premier Site for Authentic Trading & Beginner Investments

It's genuine trading and investing site,i do trading for last 5 years,this is great site for beginners.

jianghua
2024-06-27
Exposure
I need help, I can't withdraw money

I invested in Caphouse on October 27, 2023 with a capital of $999.19, MT5 number is 7300089; I traded for a while and placed a withdrawal order but it didn't work. The exchange staff informed me that I had to trade 10 lots of the product to be able to withdraw money. Up to now, I have traded more than 10 lots and placed a withdrawal order for $1,444 on January 9, 2024 but it was not executed. I have emailed the exchange about this problem and contacted the switchboard many times. But they have not yet supported. Thanks admin for helping me, thank you very much.

Dang Thi Phuong
2024-01-31
Exposure
CapHouse Fraud, forcing customers to pay fees, not allowing customers to withdraw money

CAPHOUSE trading platform (https://caphouse.com/) scammed customers and did not allow them to withdraw money. I participated in investing when I received support from a staff member named Khanh Ngoc on November 2, 2023, and I deposited a total of 2 times with the amount of 74 million 750 thousand VND. And will be supported by our support experts from November 6, 2023. By November 14, 2023, I had a profit of about 31k and after making a withdrawal order of 20k there was no response. I asked My Van's support specialist for help, but he asked me to pay 45% of the Bot fee. I asked for it to be deducted directly from my account, but it didn't work, and I told him right from the beginning that I was not allowed to disclose the bot fee. I should ask you to ask for support from the floor. On November 15, 2023, My Van replied that because I didn't know, the platform offered a 5% discount and asked me to deposit 333 million,660 thousand to pay the bot fee. I asked Khanh Ngoc and he told me that it was a bot fee due to Mr. and Ms. My Van's transaction, so I couldn't intervene. I also advise you to deposit to withdraw the above amount. Because sometimes I need to borrow a large amount of money to withdraw that profit. On the night of November 15, 2023, someone called and said that the caphouse floor employee in charge of balancing cash flow said he was placing an order to balance cash flow to process the morning withdrawal order. This caused me to lose 13k in negative. I quickly cut the order. And request support to withdraw the remaining amount of 21k. I placed an order on November 15, 2023, and until now, still not supported. The next day, My Van informed me that I had to transact the full initial amount to withdraw or pay the remaining 30%. I asked for support but got no response. Write an email to the exchange and the exchange will contact you for support or call the switchboard. The support staff is not responding. When I called the switchboard, the response was quick and said that the automatic order would take 24 to 48 hours to process. But up to now I still have not received any money or any satisfactory answer from the exchange. I couldn't contact the support specialists My Van or Khanh Ngoc, the team that I joined to invest were all kicked out of the group. Feeling cheated. Do any of you invest in the Caphouse floor like me? EVERYONE RECORDS TOGETHER TO SPEAK UP TO COLLECT THE ACCUSATION AT THE SAME TIME. Brothers and sisters who are researching, you should think again and study carefully.

Vũ Quý
2023-11-29

  

Cap House 2025 Review: Everything You Need to Know

  In the realm of forex trading, Cap House has emerged as a controversial player. This review synthesizes various sources to provide a comprehensive overview of the broker's offerings, user experiences, and the potential risks involved. The consensus among experts and users alike is largely negative, with serious concerns regarding regulation and withdrawal issues.

  Note: It's crucial to recognize that Cap House operates under different entities across regions, which complicates regulatory oversight and accountability. This review aims to present a balanced view based on available information, but potential investors should conduct their due diligence.

  

Rating Overview

Category Score (out of 10)
Account Conditions 2
Tools and Resources 3
Customer Service and Support 2
Trading Setup (Experience) 3
Trustworthiness 1
User Experience 2

  We score brokers based on user reviews, expert opinions, and factual data.

  

Broker Overview

  Founded in an unspecified year, Cap House presents itself as a forex broker offering various trading services. The broker claims to provide a user-friendly trading platform compatible with MT4 and MT5. However, it has come under scrutiny for lacking proper regulatory oversight, with no credible financial authority backing its operations. Reports indicate that Cap House primarily offers forex trading, commodities, indices, shares, and cryptocurrencies.

  

Detailed Information

  

Regulatory Status

  Cap House operates without regulation from any recognized financial authority, raising significant red flags for potential investors. According to BrokersView, the broker claims to be registered in Saint Lucia, but this registration does not imply any financial certification or licensing. Moreover, the Financial Services Regulatory Authority (FSRA) has confirmed that forex trading activities are not licensed in this jurisdiction.

  

Deposit/Withdrawal Currencies

  The specifics regarding deposit and withdrawal currencies are unclear, with users reporting difficulties in processing withdrawals. Many complaints highlight that after making substantial profits, users were unable to withdraw their funds, leading to a growing sentiment that Cap House operates as a scam.

  

Minimum Deposit

  Information on the minimum deposit required to open an account with Cap House is not readily available, which further complicates the investment decision for potential clients.

  

Bonuses/Promotions

  There are no clear indications of any ongoing promotions or bonuses offered by Cap House. The lack of enticing offers may reflect the broker's focus on other aspects of its operations, such as maintaining a facade of legitimacy.

  

Tradable Asset Classes

  Cap House claims to offer a range of tradable assets, including forex, commodities, indices, shares, and cryptocurrencies. However, user experiences suggest that the actual trading conditions may not align with these claims.

  

Costs (Spreads, Fees, Commissions)

  The costs associated with trading at Cap House appear to be competitive on the surface, with claims of low spreads. Yet, user reviews indicate hidden fees and unexpected charges, particularly concerning withdrawal requests. This lack of transparency is a significant concern for potential investors.

  

Leverage

  Cap House reportedly offers high leverage options, which can be appealing to traders looking to maximize their potential returns. However, this also increases the risk of significant losses, particularly in an unregulated environment.

  

Allowed Trading Platforms

  The broker supports popular trading platforms like MT4 and MT5, which are widely regarded for their user-friendly interfaces and robust trading tools. However, the actual performance of these platforms, particularly in terms of reliability and execution speed, remains questionable based on user feedback.

  

Restricted Regions

  While specific details on restricted regions are not provided, the lack of regulation suggests that Cap House may not be accessible or advisable for traders in many jurisdictions, especially those requiring licensed brokers.

  

Available Customer Service Languages

  Cap House claims to offer customer support in multiple languages, but user reviews indicate significant dissatisfaction with the quality and responsiveness of customer service. Many users report being unable to reach support when they needed assistance, particularly regarding withdrawal issues.

  

Rating Breakdown

  

Account Conditions

  Cap House scores poorly in this category due to the lack of transparency regarding minimum deposits and account types. Users have expressed frustration over hidden fees and withdrawal restrictions.

  

Tools and Resources

  While the broker claims to provide advanced trading tools, user experiences suggest otherwise. Many traders report that the tools are either ineffective or not as advertised.

  

Customer Service and Support

  Customer support is a significant pain point for users of Cap House. Numerous complaints highlight long response times and a lack of helpful information when issues arise.

  

Trading Setup (Experience)

  The trading experience at Cap House is marred by reports of execution delays and withdrawal problems, leading to a general sense of distrust among users.

  

Trustworthiness

  Cap House receives a dismal score in trustworthiness due to its unregulated status and numerous complaints regarding withdrawal issues. Many users have reported feeling scammed after depositing funds.

  

User Experience

  Overall, the user experience with Cap House is overwhelmingly negative, with many traders advising others to steer clear of this broker based on their experiences.

  In conclusion, the Cap House review indicates a broker fraught with issues that potential investors should carefully consider. The lack of regulation, coupled with numerous reports of withdrawal problems and poor customer service, paints a concerning picture. As always, prospective traders are encouraged to conduct thorough research and consider regulated alternatives to safeguard their investments.