GrandCapital Comments 26
Cancellation of my profits without reason or evidence against me I would like to share my experience with Grand Capital company regarding a problem I faced with the cancellation of my profits from the trading account. My account with the company, I deposited $1,000 USD, and after trading I made profits of $2,104 USD. Thus what was canceled is $2,204 USD, which includes part of the capital and profits. I submitted a withdrawal request on 03/09/2026, and my account is fully KYC verified, and I, to my knowledge, complied with the company's trading terms and procedures. Until now, the requested amount has not been transferred, part of the capital and my profits were canceled, and my account was completely closed and cannot be accessed, which has caused me great concern about the possibility of recovering my money. Case details: - Company: Grand Capital - Initial deposit: $1,000 - Profits: $2,104 - Withdrawal request date: 03/09/2026 - KYC status: Completed - Problem: Cancellation of my profits I contacted the CEO, Mr. Shadi, who informed me that the dealing department suspects your trades, for this reason we frozen your profits. I told him that if there is evidence of any misconduct, you can close my account completely, and he did not provide any evidence against me, and this is against the law. Note: I asked support and Shadi for the Compliance email, and they informed me via support email, and this violates the Comoros licenses. The complaint should be sent to Compliance. Their reply proved to me that they do not have a legal department. I contacted the company and the Compliance department regarding this problem, and demanded clarification of the reason for not executing the withdrawal. There is no transparency in the response, and they evade providing evidence against me. I also have the documents, screenshots, and transaction records related to the account and withdrawal request, and I can provide them to prove the details of the case. I ask Grand Capital to clarify the reason for the cancellation of my profits and demand their refund as soon as possible. I gave them a deadline of 5 days, and they procrastinated up to 15 days, and I did not get a result, so I decided to write my problem in and escalate the matter to the competent regulatory authority in Comoros. This review reflects my personal experience with Grand Capital company and I warn everyone against it, and I share it with the aim of documenting my experience and obtaining clarification on the cancellation of my profits. Note: This post will not be removed until I fully recover my rights, and I will proceed to file a complaint with the license.
Unable to withdraw, currently being processed The application interface takes too long to load and always gets stuck. I tried to exit and re-enter, but it took too long Please address these issues
Please stay away from this broker, I made for a while now and I wasn't credited, my funds did not arrive
I have deposited and withdrawn from the broker on more than one occasion, all good.
Grand capital feels impossible for me to withdraw! With all the attempts made, they have been unresponsive, using an emergency to the customer service does not make it to be resolved. Customers should be treated right, yet it's just too unfair!
Grand Capital! I've been trying to withdraw my finance to no avail. Complained to the customer support and yet no feedback. This needs to be resolved for customers are being disgruntled!
Grand capital I've made withdrawal in my account and it's still pending, and I've been waiting I would love it to be rectified on time.
One good thing about this broker is that their minimum deposit is affordable which is $10. making it easier for traders with less capital. I commend them about that.
