Exposure

It has been several days since the withdrawal and it hasn't arrived, customer service is useless, asked

It has been several days since the withdrawal and it hasn't arrived, customer service is useless, asked but no reply

人生如赌

07-23

Replied

Reply from official GLOBAL FUTURES SERVICES

We take every client concern seriously. After reviewing the screenshot you provided, we found that it relates to your trading history and deposit history, rather than a withdrawal request. Based on our records, your withdrawal request was submitted only after this complaint was posted here. If you require assistance with your withdrawal, please contact our Live Chat support through our website. Our team will be happy to review your request and assist you in resolving the matter as quickly as possible.

Exposure

The deposit was not credited to my account.

The deposit was not credited to my account. After waiting for a long time, the customer service still did not reply, who would dare to trade with you?

+1

st v

07-20

Replied

Reply from official GLOBAL FUTURES SERVICES

We sincerely apologize for the inconvenience you experienced. After reviewing your account, we can confirm that your deposit was successfully credited on the same day it was submitted. We understand that delays or uncertainty can be frustrating, and we appreciate your patience and understanding. If you have any further questions or require additional assistance, please don't hesitate to contact our support team. We're always happy to help.

Exposure

Withdrawal from the 9th still not successful customer service completely ignores

Withdrawal from the 9th still not successful customer service completely ignores me and said three days result still not credited only small capital if large capital what to do 🫢

Yoyo玲玲

07-14

Replied

Reply from official GLOBAL FUTURES SERVICES

We take every client concern seriously. After verifying the contact details provided through WikiFX and reviewing our client and withdrawal records, we were unable to locate any matching account or withdrawal request. We respectfully invite the complainant to provide a valid trading account number or registered details through our official support channel for immediate investigation. Global Futures Services remains committed to handling all genuine client requests transparently and promptly. We also encourage the public to rely on verified account information when assessing any complaint.

Positive

All smooth when using

I been using this broker 3-4 years already. Everything all very smooth, the fastest I ever receive in few hours. Morning withdraw afternoon received. This was my July withdrawal records.