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Crystal Fx ProTrade foreign exchange brokers specializing in providing foreign exchange trading services, the company's official website https://crystalfxprotrade.com/secure/register, about the company's legal and temporary regulatory information, the company's address 50 Clarendon St, Nottingham NG1 5HR, United Kingdom.

Crystal Fx ProTrade Forex Broker

Basic Information

Registered Region
United Kingdom
Operating Period
--
Company Name
Crystal Fx ProTrade Ltd
Abbreviation
Crystal Fx ProTrade
Company employee
--
Customer Service Email Address
SUPPORT@CRYSTALFXPROTRADE.COM
Company address
50 Clarendon St, Nottingham NG1 5HR, United Kingdom
Keywords
2-5 years
Suspicious Regulatory License
Suspicious Scope of Business
High potential risk

Company profile

General Information Crystal Fx ProTrade says it is a firm registered in the United States for cryptocurrency investment solutions. Also, as one of the successful brands operating within Exinity Group, the broker advertises that it specializes in leveraged trading, giving traders the potential to generate financial returns on both rising and falling prices across forex, indices, commodities, shares and cryptocurrencies, as well as four different investment plans. Market Instruments Crystal Fx ProTrade advertises that it mainly offers trading on cryptocurrencies such as Bitcoin, Ethereum and Litecoin. Account Types Instead of account types, Crystal Fx ProTrade provides four classes of investment plans for traders: Starter Plan, Premium Plan, Delux Plan and Exclusive Plan, with the minimum deposit requirements of $300, $1,000, $5,000 and $20,000, while the maximum deposit amount is $1,000, $5,000, $20,000 and unlimited respectively. Deposit & Withdrawal From the logos displayed at the bottom of home page on Crystal Fx ProTrade‘s official site, we can clearly find that it accepts deposit or withdrawal via Bitcoin Cash, Bitcoin, Perfect Money, Ethereum, Payeer, Litecoin, Dash, VISA, MasterCard and more. The minimum deposit amount is $300 and the maximum amount is $10,000 per transaction. While the minimum withdrawal is $0.01. Also, the broker says that it doesn’t any withdrawal limits and it is totally free of charge. Withdrawal requests will usually be processed within 24 hours. Customer Support Crystal Fx ProTrades customer support can be reached through email: SUPPORT@CRYSTALFXPROTRADE.COM or live chat. Company address: 50 Clarendon St, Nottingham NG1 5HR, United Kingdom. Also, this broker offers telephone number, but it is only available for VIP clients.

Rating Index

  

Crystal FX ProTrade Forex Broker - Complete Information Guide

  

1. Broker Overview

  Crystal FX ProTrade is a forex brokerage firm that was established in 2014. The company is headquartered at 50 Clarendon St, Nottingham NG1 5HR, United Kingdom. It operates as a private entity and primarily serves a global market, offering trading services to clients worldwide. Over the years, the firm has aimed to provide various trading solutions, particularly in the forex and cryptocurrency sectors.

  The development of Crystal FX ProTrade has seen it evolve as a platform that emphasizes leveraged trading, enabling traders to potentially earn returns on both rising and falling prices across various financial instruments. The company's significant milestones include expanding its service offerings and establishing a notable presence in the competitive forex market.

  Crystal FX ProTrade claims to be part of the Exinity Group, which is known for its operations in the trading industry. The broker's business model focuses on retail forex trading, providing access to a range of financial instruments, including forex, commodities, and indices. However, it is important to note that the broker operates in a space that lacks proper regulation, which raises concerns regarding investor protection and trustworthiness.

  

2. Regulatory and Compliance Information

  One of the most critical aspects of any brokerage is its regulatory status. Unfortunately, Crystal FX ProTrade operates as an unregulated broker, which means it does not hold a license from any recognized financial authority. The lack of regulation poses significant risks to investors, as there are no guarantees regarding the safety of client funds or the broker's operational integrity.

  The UK's Financial Conduct Authority (FCA) has issued warnings about Crystal FX, indicating that it may be providing financial services without authorization. This further emphasizes the need for potential clients to exercise caution when considering engaging with this broker.

  • Regulatory Bodies: No valid regulatory information is available.
  • Client Fund Segregation: There is no information on whether client funds are held in segregated accounts.
  • Investor Compensation Fund: Participation in any investor compensation scheme is not confirmed.
  • KYC and AML Compliance: Details regarding Know Your Customer (KYC) and Anti-Money Laundering (AML) measures are not provided.

  Due to the absence of regulatory oversight, investors are advised to be aware of the risks associated with trading through Crystal FX ProTrade.

  

3. Trading Products and Services

  Crystal FX ProTrade offers a variety of trading products and services, primarily focusing on the following:

  • Forex Trading: The broker provides access to numerous currency pairs, although specific details on the total number of pairs are not disclosed.
  • CFD Products: Clients can trade Contracts for Difference (CFDs) across various asset classes, including indices, commodities, and cryptocurrencies.
  • Cryptocurrencies: The broker highlights its offerings in cryptocurrencies such as Bitcoin, Ethereum, and Litecoin.

  The firm claims to provide several investment plans instead of traditional account types, which include:

  • Starter Plan: Minimum deposit of $300 with a maximum of $1,000.
  • Premium Plan: Minimum deposit of $1,000 with a maximum of $5,000.
  • Delux Plan: Minimum deposit of $5,000 with a maximum of $20,000.
  • Exclusive Plan: Minimum deposit of $20,000 with no maximum limit.

  The frequency of product updates and the addition of new trading instruments remain unclear, and there is no indication of whether the broker offers retail trading services specifically tailored for institutional clients or white-label solutions.

  

4. Trading Platforms and Technology

  Crystal FX ProTrade does not support the widely recognized trading platforms such as MetaTrader 4 (MT4) or MetaTrader 5 (MT5). Instead, the broker utilizes its proprietary trading platform, which is web-based. The specifics regarding the platform's features, performance, and user experience are not extensively detailed.

  • Mobile Trading: There is no information available on whether the broker provides mobile applications for iOS or Android devices.
  • Execution Model: The execution model employed by Crystal FX ProTrade is not clearly stated; details regarding whether it operates on an ECN, STP, or Market Making model are absent.
  • Technical Infrastructure: Information regarding server locations and the technological foundation supporting the trading platform is not provided.
  • API Access: There is no mention of API integration or support for automated trading systems.

  These limitations may affect traders seeking advanced trading tools and functionalities.

  

5. Account Types and Trading Conditions

  Crystal FX ProTrade offers several account types based on investment plans rather than traditional account structures. The trading conditions for each plan are as follows:

  • Minimum Deposit: Ranges from $300 to $20,000 depending on the chosen plan.
  • Spreads and Commissions: Specific details regarding spreads and commissions are not disclosed, which is a significant consideration for traders.
  • Leverage: The broker does not provide clear information regarding the leverage ratios available for different products.
  • Minimum Trade Size: Details on the minimum trade size are also not provided.
  • Overnight Fees: Information regarding swap rates or overnight fees is not specified.

  The lack of transparency in these areas can be a red flag for potential investors.

  

6. Fund Management

  Crystal FX ProTrade supports a variety of deposit methods, including:

  •   Bank Transfers

  •   Credit/Debit Cards

  •   E-wallets such as Bitcoin, Ethereum, and Perfect Money.

  •   Minimum Deposit Requirements: The minimum deposit varies by account type, starting at $300.

  •   Deposit Processing Time: While specific processing times are not disclosed, the broker claims that withdrawal requests are usually processed within 24 hours.

  •   Deposit Fees: There is no information regarding any fees associated with deposits.

  •   Withdrawal Methods and Limits: Withdrawals can be made through similar methods as deposits, but specific withdrawal limits and fees are not detailed.

  •   Withdrawal Processing Time: As mentioned, requests are typically processed within 24 hours.

  The absence of clear and comprehensive information regarding fund management practices raises concerns about the broker's transparency.

  

7. Customer Support and Educational Resources

  Crystal FX ProTrade provides several customer support channels:

  • Email Support: Available at support@crystalfxprotrade.com.
  • Live Chat: Accessible through the website.
  • Phone Support: Available only for VIP clients.

  The broker does not specify the operational hours for customer support, nor does it provide information on the time zones covered.

  • Multilingual Support: The languages supported by customer service are not disclosed.
  • Educational Resources: There is no mention of educational materials such as webinars, tutorials, or eBooks.
  • Market Analysis Services: Similarly, there is no information on daily analysis, news, or research reports provided by the broker.
  • Trading Tools: The availability of trading tools such as calculators, calendars, or signal services is not specified.

  The lack of educational resources and market analysis may hinder novice traders in their trading journey.

  

8. Regional Coverage and Restrictions

  Crystal FX ProTrade primarily serves a global market, but specific details regarding its regional coverage are not provided. The broker's operations are based in the United Kingdom, but it does not explicitly mention the countries or regions it targets.

  • Regional Offices: There is no information available on the distribution of regional offices.
  • Countries Not Accepted: Specific countries or regions from which clients are not accepted are not disclosed.
  • Special Restrictions: There is no mention of any special restrictions that may apply to clients from certain jurisdictions.

  In summary, while Crystal FX ProTrade offers a range of trading products and services, the lack of regulatory oversight, transparency in trading conditions, and educational resources raises significant concerns for potential investors. Traders are strongly advised to conduct thorough research and consider the risks associated with dealing with unregulated brokers before proceeding.

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Latest Reviews

FX1370920582

FX1370920582

United Kingdom

I am not very satisfied with the customer service provided by Crystal Fx ProTrade, because I saw that their phone is only available to VIP users... so I can only ask questions via email. But they were so slow to reply that it took me almost a full day to get a reply. I think it might be the time difference.

37130

2023-03-14

Crystal Fx ProTrade Forex Broker has an overall rating of 1.45, Regulatory Index 0.00, License Index 0.00, Business Index 6.56, Software Index 4.00 Risk Control Index 0.00.
Crystal Fx ProTrade