Wide range of products, including gold, silver, platinum, and palladium, catering to diverse investment strategies.

Strong customer service reputation with knowledgeable staff providing personalized assistance and education.

Accredited by the Better Business Bureau and affiliated with respected industry organizations, enhancing trust and credibility.

Limited shipping insurance for packages sent via USPS, which may raise concerns for some customers.

Payment restrictions on online orders over $1,000, as credit card payments are not accepted, potentially inconveniencing some buyers.

Mixed reviews regarding customer service experiences, with some complaints about response times and service quality.